Privacy Policy

1. Information Collection

Required Permissions:

• Device activity access: To monitor and manage your device usage patterns and enforce app blocking schedules
• Notifications: To send you reminders and alerts
• App blocking permissions: To enable blocking and shielding functionality

2. Data Usage and Protection

Your detailed screen time, blocking, and other sensitive in-app data is:

• Used to provide usage insights, coach interactions, and blocking schedules
• Processed primarily on your device for core blocking and screen time functionality
• Supplemented by limited subscription, configuration, and analytics telemetry described below
• Not shared with third parties for advertising purposes
• Not sold to any parties

The telemetry described in this policy is used to:

• Operate LOCKR and its subscription features
• Understand setup completion, feature adoption, and product usage
• Improve reliability, performance, support, and fraud prevention

3. Data Collection and Usage

3.1 Data Linked to Your Identity

The following data may be collected and linked to your identity:

• First name (used to personalize your coach experience)
• Chat messages sent to your AI coach
• Subscription-related timestamps and status associated with your account or app instance, such as first seen, trial start, and subscription start

Coach conversation data:

• Your messages to the AI coach are sent to a third-party AI processing provider to generate responses
• Messages are used solely to generate coach responses
• Third-party provider terms apply to that processing
• No conversation history is stored on our servers

3.2 Data Not Linked to Your Identity

The following product interaction, subscription, and operational data may be collected and is generally not linked to your identity:

• Subscription lifecycle data, including trial start, subscription start, renewal or expiration status, refund-related events, and related timestamps
• Onboarding and setup completion status
• Permission and authorization status, including whether device activity and blocking permissions were granted and whether notifications were enabled
• Feature configuration status, including whether a coach was configured, blocked apps count, whether blocking is enabled, and protected days count
• Engagement metrics, including conversations opened count, messages sent count, unlocks granted count, total minutes granted, total minutes used, app open count, and last app use timestamp
• Paywall and purchase flow metrics, including transaction abandoned timestamp and timer-related paywall state
• Anonymous analytics data for app improvement

Product interaction and operational data is collected and used solely for:

• LOCKR functionality, subscription management, entitlement verification, fraud prevention, and security
• Enabling or disabling features based on permission state and user setup
• Understanding usage of blocking, coach, and unlock features to improve LOCKR
• Understanding paywall performance and abandoned purchase flows
• Ensuring server uptime, minimizing app crashes, and improving scalability and performance
• Providing customer support

3.2.1 Refund Request Data Sharing

By using LOCKR and making in-app purchases, you consent to LOCKR sharing limited purchase and usage data with Apple if you request a refund, solely to help process and evaluate the refund request. This may include whether purchased features were used, your subscription status, and related app usage associated with the purchase. We do not share unrelated personal content with Apple for this purpose.

3.3 Third-Party Services

LOCKR uses third-party service providers for limited functions such as AI response generation and subscription or paywall operations.

Apple:

• May receive limited purchase, subscription, refund-related, and related usage data in connection with App Store distribution, in-app purchase and subscription processing, fraud prevention, and, if you request a refund, refund request evaluation
• Processes data under Apple's own platform terms and privacy practices

AI processing provider:

• Processes coach chat messages to generate AI responses
• Your first name and chat messages are transmitted for processing
• Used solely for coach conversation functionality
• Subject to the provider's applicable processing terms

Subscription and paywall provider:

• Manages paywall, purchase, and subscription experiences
• May process subscription lifecycle events, renewal or expiration status, refund-related events, transaction abandonment events, and timer-related paywall state
• Collects product interaction data needed for paywall optimization, subscription management, and analytics
• Does not receive your coach message content or raw device activity history for advertising purposes

Infrastructure and analytics providers:

• Support app reliability, crash reduction, performance monitoring, and analytics
• Used solely to support app functionality, performance, and improvement

All third-party data collection is:

• Used only for app functionality and improvements
• Not used for advertising or marketing
• Not sold or shared with other parties

Your raw device activity content and detailed blocking configuration remain:

• Stored primarily on your device
• Separate from the aggregate counts, timestamps, and subscription telemetry listed above
• Not transmitted to third parties for advertising
• Private and protected subject to the limits described in this policy

4. Your Rights

You have the right to:

• Delete all local data by uninstalling the app
• Control app permissions through device settings
• Opt out of notifications in device settings

5. Data Retention

Local app data remains until you uninstall the app. Operational analytics and subscription telemetry may be retained for as long as reasonably necessary to operate LOCKR, manage purchases, provide support, prevent abuse, comply with legal obligations, and analyze product performance. Coach conversations are not persisted on any external server.

6. Changes to Privacy Policy

We will notify users of any material changes to this privacy policy through the app.

7. Contact Us

If you have any questions about privacy or data protection, please contact us at lockrappdev@gmail.com.